Helpful FAQs

Must provide the following items prior to ordering:

  1. Professional License
  2. Professional Insurance
  3. Tax License or Business License

Eclectic Solutions LLC dba Hale & Hush reserves the right not to sell to a company if it so chooses.

No minimum order is required.

Hale & Hush sells products only to licensed professionals and hospitals.

Additions to any order are only allowed the same day the order is placed unless the order has already been packed for shipping.

Visa, Master Card, American Express and Discover.

Please note, we do not bill your credit card until your order ships.

  • It is a priority for us to ensure all of our items are in stock; however there may be times when certain items are out of stock due to high demand or a manufacturer issue.
  • If your order contains a back-ordered item,  it will be shipped to you as soon it comes in.
  • There is no additional shipping charge on the back-order.
  • Back Orders will automatically be shipped unless client contacts sales person to cancel.

We offer monthly promos on products which are announced in our monthly newsletter emails.

We make every effort to ship within 3 business days of receiving your order.

 Shipping is through UPS (United Parcel Service) or USPS(United States Postal Service)

  • No, you do not need to be there to sign for your package.
  • If an order needs to be reshipped due to absence or refusal: there is an additional 10% re-ship fee plus shipping charges.
  • Damages that are due to carrier neglect should be reported to the carrier as well Eclectic Solutions LLC dba Hale & Hush.
  • Damages must be reported within 72 hours to receive credit or refund.

Returned products must be carefully repacked and returned in original condition, otherwise credit will be denied.

There is a 25% re-stock fee for products returned in original condition within 10 days.

All returns should be sent to:

Eclectic Solutions LLC dba Hale & Hush

4820 South Ash Ave #102, Tempe, AZ 85282

  • Products that have been in your possession for more than 10 business days will not be accepted for return.
  • We will not accept returns for overstocked products.
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